SIGN BUTLER V2 – Belgian eID-card (QES)

The Belgian eID card contains a dedicated “signature” certificate that enables the creation of a Qualified Electronic Signature (QES), the highest security level defined by the EU’s eIDAS regulation. Because it requires a physical smart card, a personal PIN, and a certificate from a Qualified Trust Service Provider, this digital signature is legally equivalent to a handwritten “wet-ink” signature across the entire European Union.

To enable eID in SIGN Butler, this requires an extra license. Discuss with your PDF Butler Account Manager for enabling Belgian eID signing.

• For eID, all signatures done on Sandboxes and PROD will be counted for pricing
• The installation requires multiple steps and is best to install in offices or desk computers on which the eID signing will happen frequently.
• An alternative to eID signing that is more modern and user-friendly is Itsme signing, this does not require extra software to be installed, is more user-friendly, adopted (most Belgian citizens will have it on their smartphone) and delivers the same level of QES

Prerequisites to Belgian eID signing:

1. Have a card reader plugged into your computer
2. Download and install the Trust1Connector middleware from: → https://ds.t1t.io/v3_5/downloads/installer
3. Install the Belgium eID browser extension:
   1. Chrome/Brave: eID Chrome Extension – Chrome Web Store
   2. Edge: eID Edge Extension – Microsoft Edge Addons
4. Restart your computer to ensure all services are properly loaded.

Process of signing:

Admin:

1. Make sure the eID license for SIGN Butler is enabled. Check this with your Account Manager.
2. Enable the eID signing method: Setup -> Picklist Value Sets -> Sign method
   1. Activate the “BeId” sign method or add it manually if it is nor with the Active nor the inactive values
   2. 
3. Select the sign method to the stakeholder in the SIGN Request Template
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4. Use this SIGN Request Template in the Actionable for SIGN Butler or for Manual SIGN

End User:

1. Review the document to sign and consent to digital signing
2. Make sure you card reader is connected and your Id-card is in the device.
3. Start the signing process
   1. Validate your name with your name on your Id-card
   2. Check the box to indicate your name is correct
   3. Start the signing process
      1. 
   4. A window will open and it will read your e-ID card certificate. The certificate details show on the screen.
      1. Click the CONFIRM button and the Signing will start
      2. 
      3. 
   5. Enter the Pin code for your e-ID card:
      1. 
4. And your document is signed:
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